A global network of move-in-ready apartments for a month, a year, or longer.
Homez offers its customers a safe, hassle-free way to rent gorgeous furnished apartments in the world’s most vibrant cities. With Homez, renting an apartment takes less than a minute, transforming a complex offline process into a streamlined digital one.
Homez is not a listing site. We handpick, furnish, and maintain each property ourselves, providing our residents with a consistently excellent experience. Ordering services such as groceries or cleaning can be done easily via the Homez app, and when a human touch is needed, our support team is always a tap away.
We're looking for an experienced Operations Manager to manage and streamline the daily operations of our apartments in Israel.
The ideal candidate will be a strategic thinker with strong leadership skills, capable of managing various operational aspects to ensure efficiency, quality, and customer satisfaction.
In this role you will
- Lead, manage, and optimize daily operational activities to ensure the smooth and efficient operation of our apartments and apartment buildings in multiple locations.
- Supervise and mentor a diverse team of coordinators, field associates, and leads, fostering a culture of excellence, teamwork, and growth.
- Identify and implement operational best practices to streamline workflows, enhance efficiency, and maintain high-quality standards.
- Partner with the Customer Experience, Real Estate, Sales, and other teams to ensure clear communications and streamlined workflows.
- Vendor Management: Collaborate with vendors and suppliers to negotiate contracts, manage service levels, and ensure cost-effective solutions without compromising quality.
- Develop and maintain quality control measures to consistently deliver exceptional guest experiences and maintain property standards.
- Monitor budgets, analyze financial data, and implement cost-effective strategies to optimize operational expenses.
- Analyze and report operational trends and priorities regularly.
- Ensure adherence to local regulations, company policies, and industry standards across all operational activities.
- Proven experience 3 years in operations management, preferably in hospitality, real estate, or related industries.
- Strong leadership and interpersonal skills with a track record of effectively managing teams and driving performance.
- Exceptional problem-solving abilities and a strategic mindset to identify and implement process improvements.
- Proficient in budget management, financial analysis, and resource optimization.
- Excellent communication skills with the ability to collaborate across departments and levels within the organization.